Shipping policy

Thank you for shopping with us! We are committed to processing and delivering your orders as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, sales, or holidays, processing may take slightly longer.

Shipping Times

Estimated delivery times depend on your location:

  • Local/Standard Shipping: 3–7 business days

Please note that these are estimates and delivery times may vary due to courier delays, weather, customs, holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address, order size, and available shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking information, when available.

Please allow up to 24–48 hours for tracking information to become active.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct and complete before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your address, contact us as soon as possible after placing your order.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking its status.

While we work with reliable shipping providers, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers, customs, natural disasters, or other events outside our control.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the damaged item. We will review the issue and work with you to find an appropriate solution.

Customs and Duties

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price unless specifically stated.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information provided on our website.

We appreciate your business and thank you for shopping with us!